Privacy Policy
UNO DOS BROS (“Company,” “we,” “our,” or “us”) operates the website www.hokuworld.com (the “Site”) and is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, share, and protect your personal information.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
When you interact with our Site (e.g., place an order, sign up for our newsletter, or contact us), we may collect the following types of personal information:
● Contact Information: Name, email address, phone number, billing/shipping address.
● Transaction Information: Payment details (handled by third-party gateways), order history, and purchase preferences.
● Device & Usage Data: IP address, browser type, device information, and browsing behavior through cookies and similar tools.
● Optional Information: Feedback, survey responses, or profile preferences (e.g., via Hoku Club waitlist).
How We Use Your Information
We use your personal information for the following purposes:
● To process and fulfill your orders
● To deliver customer support and respond to inquiries
● To send order updates, promotional offers, and newsletters (only with your consent)
● To improve our products, services, and website performance
● To comply with legal obligations
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share limited information with:
● Trusted service providers (e.g., courier companies, payment gateways, email service platforms) solely for operational purposes
● Regulatory authorities, if required by law or legal process
● Our internal team, on a need-to-know basis, for order fulfillment and customer service
All third parties are required to handle your data in compliance with applicable privacy laws.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
● Maintain your shopping cart and preferences
● Track website usage and performance analytics (e.g., via Google Analytics)
● Show relevant ads or retargeted offers
You may disable cookies via your browser settings, but this may affect the Site’s functionality.
Data Retention
We retain your personal data only as long as necessary to fulfill the purpose for which it was collected, or as required by law. Inactive account or purchase data may be archived securely.
Your Rights
You have the right to:
● Access or correct your personal data
● Withdraw consent for marketing communication
● Request deletion of your information (subject to legal or transactional obligations)
To exercise these rights, please contact us at hello@hokuworld.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. Payment information is handled through secure, PCI-compliant gateways and is not stored on our servers.
Third-Party Links
Our website may include links to third-party sites or social platforms. This policy does not apply to those sites. We encourage you to read their privacy policies before providing any personal information.
Policy Updates
We may revise this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our privacy practices, please reach out to:
📧 hello@hokuworld.com
📞 +91 99402 12134